Privacy Policy for Rally Point TCG

Last Updated: April 1, 2026

1. Introduction

Pico Duarte Holdings LLC ("we", "us", or "our") operates the Rally Point TCG website (rallypointtcg.com). We are committed to protecting the privacy and security of the information you provide when using our Service. This Privacy Policy explains how we collect, use, and protect your information.

2. Information We Collect

We collect information to process orders and improve our Service:

• Account Information: When you create an account, we may collect your name, email address, phone number, and shipping address.
• Order Information: When you make a purchase, we collect billing and shipping details, payment method information, and order history.
• Usage Data: We automatically collect standard diagnostic data, including your IP address, browser type, device information, and how you interact with the website, to monitor performance and improve the shopping experience.
• Communications: If you contact us via email or other channels, we retain the contents of those communications to respond to and resolve your inquiries.

3. How We Use Your Information

We use the collected data strictly to:

• Process and fulfill your orders, including shipping and payment processing.
• Provide customer support and respond to inquiries.
• Send order confirmations, shipping updates, and transaction-related communications.
• Analyze usage trends to improve our website, product offerings, and user experience.
• Prevent fraud and ensure the security of our platform.

4. Data Sharing and Disclosure

We do not sell your personal data to third parties. We will only share your information under the following circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating the website, processing payments, and fulfilling shipments (e.g., payment processors, shipping carriers), under strict confidentiality agreements.
• Legal Compliance: If required by law, subpoena, or government request.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Cookies and Tracking

Our website may use cookies and similar technologies to remember your preferences (such as shopping cart contents), analyze site traffic, and enhance your browsing experience. You can control cookie preferences through your browser settings, though disabling cookies may affect certain functionality.

6. Data Security

We implement industry-standard security measures, including encryption and secure server hosting, to protect your data from unauthorized access, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill your orders, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account data by contacting us.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal data.
• Opt out of promotional communications at any time.

9. Children's Privacy

Our Service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify users of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at: support@rallypointtcg.com.